Manhattan has separate water and sewer emergency contacts
The City’s Public Utilities page lists 785-587-4550 for a water-main-break emergency and 785-587-4555 for a sewer emergency. Both are listed as staffed around the clock. These are municipal reporting numbers, separate from our plumbing inquiry line.
Say whether water is emerging outside near the street, entering through a building opening or rising through a fixture. Describe the location without assuming which pipe has failed. Keep any utility reference and findings for a private plumbing assessment.
Reporting a sewer backup or odor
Manhattan’s Wastewater page asks residents to report backups or odors to its division. It lists 785-587-4530 during business hours and 785-587-4555 for an after-hours, weekend or holiday emergency.
When discussing a private appointment, explain what the City has already checked. Ask which part of the system the provider proposes to assess. A public sewer report and an agreement to clear or repair private plumbing are separate steps; confirm the work and charges before approving it. The drain and sewer guide explains clearing, inspection and repair questions.
Details to have ready
- The property address and whether water is still escaping.
- The first affected fixture and the sequence already observed.
- Any utility reference, inspection findings or previous clearing invoice.
- For hot-water trouble: whether one outlet or every hot tap is affected.
- For a leak: the visible location and whether water continues when taps are off.
- The person who can approve the assessment and any further work.
Arrange the assessment for the problem you have
For a pipe leak, use the leaks and pipes guide to prepare what to report. For cold water at the hot taps, the water-heater guide separates a single-outlet complaint from a property-wide problem. Do not reproduce an overflow to demonstrate it.
Ask who will attend, what the assessment covers and when an appointment is available. For larger work, request a written scope and ask how extra work needs your approval. Compare proposals using the plumbing estimate checklist.
Is the City’s sewer emergency number your booking number?
No. It is a City of Manhattan contact for reporting a sewer emergency. Our inquiry line is +1-888-217-4135. Keep the City’s findings with any private plumbing request.
Does an after-hours call guarantee an immediate visit?
Our inquiry line takes calls 24/7. Ask the accepting business to confirm the appointment and any after-hours charge before booking.
Related Kansas cities and plumbing guides
For a property in another city, use the Salina guide or Topeka guide for its local reporting information. For a recurring backup here, the recurring-clog guide helps prepare the history before another assessment.
Call about a Manhattan plumbing problem
Give the address, affected fixtures and any utility findings. Confirm the attending business, appointment and assessment charge.
Call 24/7+1-888-217-4135