Burst & leaking pipes
Water escaping from a pipe, valve or connection.
Call for plumbing helpPLUMBING HELP, WHEN IT MATTERS
Burst pipe, blocked drain or no hot water? Call our 24/7 plumbing inquiry line with your location and problem to discuss the next step.

THREE SIMPLE STEPS
Call our 24/7 line Tell us your city or ZIP code and the plumbing problem.
Discuss the next step Ask which provider can accept the work in your area.
Confirm your visit Agree the scope, charges and appointment with the provider.
PLUMBING PROBLEMS
Choose your problem and call to discuss the next step.
Water escaping from a pipe, valve or connection.
Call for plumbing helpOne blocked drain or several fixtures backing up.
Call for plumbing helpA cold shower, changing temperature or leaking heater.
Call for plumbing helpAn overflowing bowl, weak flush or recurring blockage.
Call for plumbing helpA pump problem or water entering the basement.
Call for plumbing helpA blocked sink, wet cabinet or disposal problem.
Call for plumbing helpSuspect a gas leak? Leave the area and contact your gas utility or emergency services from a safe place. Keep clear of floodwater near electrical equipment.
LET'S GET TO THE PROBLEM
Choose a plumbing problem for practical guidance, or call to discuss your next step.
One blocked sink or several backed-up drains? Learn what clearing, cleaning and camera inspection can do before arranging the work.
Water escaping, sewage backing up or a burst pipe? Get clear first steps, then call to discuss the problem and service availability.
Sink blocked, disposal humming or water under the cabinet? Describe when it happens to separate drain, supply and appliance problems.
A running toilet, weak flush, base leak and dripping faucet need different checks
Pump silent, running constantly or unable to lower the water? Record the symptom safely and understand the limits of replacement and backup equipment.
No hot water, a leaking heater or a shower that turns cold? Identify the pattern and compare the scope of repair and replacement.
Find the right next step for a visible leak, wet wall, burst pipe or weak water flow
Choose a filter or softener for a known water problem
Yes. Our plumbing inquiry line takes calls every day, 24 hours a day. Give your city or ZIP code and describe what is happening.
Start with your city or ZIP code, the affected fixture and whether water is still escaping. Have the service address ready and mention any access hazards.
Ask whether there is an assessment or dispatch charge, what it covers and whether repair work is priced separately. Confirm any after-hours charge and whether an assessment fee is credited toward work you approve. For a larger job, request the work, exclusions and approval of additional charges in writing. Compare the written scope and exclusions before choosing a quote.
Start with the guide for the property location. Each covers local utility reporting and the questions to settle before arranging private work.
Browse all published city guides, or use the call-preparation checklist for a burst pipe or a drain that keeps clogging. Our inquiry line answers 24/7; give your city and the plumbing problem.
For proposed work, use the estimate comparison checklist to compare assessment fees, exclusions and approval of additional charges.